Volunteer vacancies
16 Sept
Food Bank Delivery Driver
Commitment – 2-4 shifts per month, 1-2 hours per shift
Vacancies for –
2 drivers on Tuesdays, 1 – 3 pm,
1 driver on Wednesdays 9:15 – 11 am,
2 drivers on Fridays 4:45 – 6:30 pm
Minimum term – 6 months
Location – St Clare’s Church, Park Barn
Summary
As a volunteer driver you will support our work of helping those in food crisis in our community. You will be responsible for collecting food parcels from our base at St Clare’s and delivering them to clients’ homes in Guildford and surrounding villages. You will be a compassionate and reliable individual who wants to make a difference in our community.
Responsibilities
Commit to your allocated shifts (based on your availability and preferred days) and where possible, step in if a call for additional support is made (during particularly busy periods)
Delivery of food parcels from the food bank to clients’ homes, using your own car.
Load and unload parcels with care and ensure the correct parcels are delivered, in good condition.
Provide a friendly and respectful face of the food bank.
Provide each client with brief information on our signposting tool and any fuel support that is appropriate to their situation.
Maintain client confidentiality within the food bank
Update your Team Leader with the status of each parcel and any follow up needed with each client.
Essential for the role
UK driving licence
Ability to lift and carry food parcels up to 10kg
Respectful, compassionate and sensitive to the needs of vulnerable people
Punctual and reliable
Must pass Basic DBS check
Knowledge of the local area is helpful but not essential.
If you are interested in this role, please email volunteers@ngfoodbank.co.uk with Driver vacancies in the subject line.
Food Bank Cafe Listener
Commitment – 2-4 shifts per month, 1-2 hours per shift
Vacancies for –
2 cafe listeners on Tuesdays, 1 – 3 pm,
1 cafe listener on Wednesdays 9 – 11 am,
2 cafe listeners on Fridays 4:45 – 6:45 pm
Volunteer role – unpaid
Minimum term – 6 months
Location – St Clare’s Church, Park Barn
Summary
As a cafe listener you will support our work of helping those in food crisis in our community. You will provide a warm and friendly welcome for individuals and families (clients) collecting their food parcels from the food bank. Your role will be to offer refreshments, listen without judgement, complete referral forms for fuel support, help signpost clients to relevant support services and to offer prayer.
Key responsibilities
Greet clients warmly when they arrive to collect their food parcels
Offer drinks and a listening ear
Provide a non-judgemental listening ear, for those who wish to talk, so clients feel valued
Identify the most appropriate fuel support and complete the relevant fuel referral form
Provide signposting information, aided by our online signposting tool.
Bring any queries that you cannot answer to the session team leader.
Ask clients if they have anything that they would like the team prayer for at the end of the session.
Maintain client confidentiality within the food bank setting.
Follow the food bank safeguarding policy at all times.
Essential for the role
Friendly, approachable and empathetic manner
Good listening skills with the ability to communicate respectfully
Non-judgemental attitude and awareness of the challenges clients may be facing
Reliability and the ability to work as part of a team
Willingness to attend training outside of normal food bank hours (no more than once per term)
Ability to remain calm in sometimes emotionally charged situations.
Dedicated to working to support our Charity’s mission and Christian values
If you are interested in this role, please email volunteers@ngfoodbank.co.uk with Cafe Listener vacancies in the subject line.
